5 Aon Travel Steps To Success

The Aon Travel program is designed to provide comprehensive travel risk management solutions to organizations, helping them to protect their employees and assets while traveling. The program is built around a five-step approach to success, which includes risk assessment, travel risk policy development, traveler tracking and communication, crisis management, and continuous monitoring and improvement. In this article, we will delve into each of these steps, providing specific details and examples of how the Aon Travel program can help organizations achieve success in managing travel risk.

Step 1: Risk Assessment

The first step in the Aon Travel program is to conduct a thorough risk assessment, which involves identifying and evaluating potential risks associated with business travel. This includes assessing the likelihood and potential impact of various risks, such as travel-related accidents, kidnapping, and natural disasters. Aon’s risk assessment methodology is based on a comprehensive framework that takes into account various factors, including destination-specific risks, traveler profiles, and travel itineraries. The risk assessment process involves collecting and analyzing data from various sources, including government reports, news articles, and traveler feedback.

The risk assessment step is critical in identifying potential risks and developing strategies to mitigate them. For example, if an organization has employees traveling to high-risk countries, the risk assessment may identify the need for additional security measures, such as armed escorts or secure transportation. By identifying and assessing potential risks, organizations can take proactive steps to minimize their exposure and ensure the safety of their employees.

Risk Assessment Metrics

The Aon Travel program uses various metrics to assess risk, including:

• Destination risk ratings, which are based on factors such as crime rates, terrorism, and natural disasters
• Traveler risk profiles, which take into account factors such as traveler experience, health, and emergency contact information
• Travel itinerary risk assessments, which evaluate the risk associated with specific travel routes and modes of transportation

These metrics are used to develop a comprehensive risk assessment report, which provides organizations with a clear understanding of the risks associated with business travel and recommendations for mitigating them.

Step 2: Travel Risk Policy Development

The second step in the Aon Travel program is to develop a travel risk policy, which outlines the organization's approach to managing travel risk. The policy should include procedures for risk assessment, traveler tracking and communication, crisis management, and continuous monitoring and improvement. Aon's travel risk policy development process involves working closely with organizations to understand their unique needs and requirements.

The travel risk policy should be tailored to the organization's specific needs and should include clear guidelines for travelers, as well as procedures for responding to crises. For example, the policy may include guidelines for travelers on how to stay safe while traveling, such as avoiding certain areas or using secure transportation. The policy should also include procedures for responding to emergencies, such as natural disasters or medical emergencies.

Travel Risk Policy Components

A comprehensive travel risk policy should include the following components:

1. Risk assessment and mitigation procedures
2. Traveler tracking and communication procedures
3. Crisis management procedures
4. Continuous monitoring and improvement procedures

These components should be tailored to the organization's specific needs and should be regularly reviewed and updated to ensure they remain effective.

Step 3: Traveler Tracking and Communication

The third step in the Aon Travel program is to implement a traveler tracking and communication system, which enables organizations to stay in touch with travelers and respond quickly to emergencies. Aon's traveler tracking and communication system uses GPS tracking technology to monitor traveler locations and provides real-time alerts in the event of an emergency.

The system also includes two-way communication capabilities, which enable travelers to communicate with the organization's travel management team in the event of an emergency. This can include text messaging, email, or phone calls. The system can also be integrated with other travel management systems, such as travel booking systems and expense reporting systems.

Traveler Tracking and Communication Benefits

The benefits of implementing a traveler tracking and communication system include:

• Improved traveler safety and security
• Enhanced crisis management capabilities
• Increased visibility into traveler locations and activities
• Improved communication and response times in the event of an emergency

By implementing a traveler tracking and communication system, organizations can ensure they are able to respond quickly and effectively to emergencies and provide travelers with the support they need to stay safe while traveling.

Step 4: Crisis Management

The fourth step in the Aon Travel program is to develop a crisis management plan, which outlines the procedures for responding to emergencies. The plan should include clear procedures for responding to different types of emergencies, such as natural disasters, medical emergencies, or security breaches.

The plan should also include contact information for key stakeholders, such as emergency services, embassies, and travel insurance providers. Aon's crisis management planning process involves working closely with organizations to understand their unique needs and requirements.

Crisis Management Plan Components

A comprehensive crisis management plan should include the following components:

1. Emergency response procedures
2. Communication protocols
3. Coordination with emergency services and other stakeholders
4. Review and update procedures

These components should be tailored to the organization's specific needs and should be regularly reviewed and updated to ensure they remain effective.

Step 5: Continuous Monitoring and Improvement

The final step in the Aon Travel program is to continuously monitor and improve the travel risk management program. This involves regularly reviewing the program to ensure it remains effective and identifying areas for improvement. Aon's continuous monitoring and improvement process involves working closely with organizations to understand their unique needs and requirements.

The process also involves analyzing data on traveler safety and security, as well as conducting regular audits to ensure compliance with travel risk policies and procedures. By continuously monitoring and improving the travel risk management program, organizations can ensure they are providing travelers with the support they need to stay safe while traveling.